How It Works
Everything you need to know about accessing the livestream and on-demand replays
Sign Up
Complete registration and payment using the Sign Up button. You'll see an on-screen confirmation and receive a confirmation email within a few minutes.
Tip: If you're registering on behalf of someone else, use the attendee's email address so the access link goes to the right inbox.
Make sure our emails reach you
- Check Junk/Spam/Promotions if the confirmation doesn't arrive.
- Mark one of our emails "Not Spam" and add
abss@sesprseducation.comto your contacts/allowlist. - Still nothing after 10 minutes? Visit Support → "I'm not receiving email."
Tech check (optional but recommended)
Before the event:
- Use a modern browser (Chrome, Edge, Firefox, Safari) on a stable internet connection.
- On hospital networks: many hospitals restrict streaming. Check with your IT department. If playback is blocked, switch to a personal/home network or cellular hotspot.
- Headphones recommended for best audio.
Day-of access
On the morning of the event:
- Open your unique link (or go to the portal and sign in).
- Click "Watch Live."
- If the player hasn't started, refresh the page once the countdown reaches zero.
- Use the Session Chat for moderated Q&A when available.
Time zone: All times are listed in Eastern Time (ET) unless noted otherwise.
On-demand replay
Replays will be posted to the portal after sessions conclude. Your same login works for replays.
Need help?
- Support hours: Mon–Fri, 9–5 CT (extended coverage during the event).
- Email: abss@sesprseducation.com
Common fixes:
- Not receiving email? Check Support → "I'm not receiving email."
- Access link missing? Search your inbox for the subject "Your SESPRS Livestream Access Link."
- Video won't play? Refresh, disable VPN, or try another browser.